Sonos keeps losing spotify connection. Have uninstalled and reinstalled Spotify app.
- Sonos keeps losing spotify connection. Playback bar on Spotify app shows song is playing.
- Sonos keeps losing spotify connection. g. We live in a large house (6000sq ft) and the speakers are outside in our outdoor living area. Just started happening two days ago. If all the Sonos speakers ‘disappear’ every time you login into the App, and you are sure you do not have another Sonos account, it might be best to first try transferring your system (when all devices are visible in the App) to your known Sonos account credentials. It does not help. Find your next favorite service and listen to music, radio, podcasts, and more. To address this, we normally say about 6-8 inches (15-20 cm) of separation should suffice. I see the Sonos groovy 50’s lines and when I now click “I’m connected to ARC” the message shows “TV setup complete” Click done Set my TV to any source to play some content and the Arc plays music (and the Sonos App shows it’s connected) Jul 12, 2022 · To do this, you will have to navigate to your Sonos app. This is usually what I experience: If I press the Play button on the speaker, Sonos plays the music from Spotify from the playlist/artist I was listening the day before (or a few hours before) If I got to the SONOS App, I can browse Spotify music. May 21, 2019 · Operating System. Go to More > Settings > System Update > Check for Updates. I had a problem with slow connection for a long time - music selection taking 10 seconds plus to register, seeing the Sep 3, 2019 · Plan Premium Country Device Laptop Operating System Windows 10 My Question or Issue Spotify connect keeps forgetting I have a Sonos 1 speaker i. . The wireless antennae in the CONNECT are on the bottom towards the feet of the unit. Power off the Sonos and Power on the Sonos. So when the app loses conn Feb 12, 2022 · Often, losing power connection results in the disappearance of the speakers most of the time. Click on Apply Changes and allow up to 3 minutes for the settings to update. On demand, radio, podcasts. Unable to connect to Sonos. I'd tell Alexa to "Spotify connect", the device would show back up in my phone, and music would start again. This does not happen every time but is consistently occurring with Spotify only. Mar 24, 2023 · Problems: - When trying to connect to a Sonos device, it will immediately fail to connect. Observe your Sonos system performance. Hard rebooting the speaker via the button on the back returns it to the app and makes it usable again, but it’ll play for another hour or so and then randomly stop and disappear. Spotify is an online music service giving users the ability to stream music on demand to Sonos using Spotify's unique technology. I can no longer connect to my Sonos One SL from the Spotify app. Our Services on Sonos page lets you explore all of the services you can add to your Sonos system. Next, you need to locate the reset button. We keep losing connection to our Sonos system, usually at night and in the morning. The two work arounds are: 1) unplug and then replug in the power from the back of the Sonos soundbar; and 2) use the optical audio adapter that came in the box with the soundbar. I have tried the following: remove and re-add Spotify; uninstall and re-install both Apps, Sonos and Spotify; restart router Nov 16, 2022 · Download and install all possible updates, and then try using the Spotify service again. Unplugged router, modem, and Sonos products for 15 min, reconnected, and still not working. After a while it will finally actually start playling songs, but problem repeats later once I start a new "listening session" Dec 11, 2022 · Click on the Network tab. Open the Sonos app on your phone or tablet and select “Settings. Follow the on-screen instructions to complete the setup process. (iOS) for the last two days I have been having playback issues when connecting to Sonos speakers. As they are powering back on then re-boot the device (s) running the Sonos app. For reference: my home sonos system runs on Sonosnet channel 6. Oct 9, 2021 · The connection to Spotify was lost. Jan 22, 2023 · NS Parrothead wrote: Mr. Give them a couple of minutes before trying a test. Radio stations work perfectly. Problems seen in both Sonos app and Spotify. When prompted if you’d like to fix it, press Yes. If you have the Sonos Move, you need to remove it from its base and long-press the Power button till the light on the speaker goes off. Scroll down to Advance Configuration, and click on Manual. Had to go through the reconnection including switching off router multiple times to find them again. Strange thing is that when i press the speaker icon in spotify, the current sonos music stops playing and a connection must be built up. If you are in a wireless setup, move any affected Sonos products closer to the router. This is most likely caused by a faulty Ethernet cable. ”. Relocate your Sonos products. Check the data connection on your mobile device. We are all using android phones and are all experiencing the same issue… losing the wifi connection with the controller. I have recently switched to amazon music on trial and I've had no issues with it. E. Check IGMP Snooping and Multicast DNS. Have to click play/pause button multiple times in Spotify app to start playback on Sonos device. So far I have tried following: Connecting my Sonos Play 1 with wifi. But then they'll disappear again within a few hours. At that point, on my Sonos iPhone app, it tells me "Unable to connect to Pandora" or "Pandora is unavailable. If spotify is selected it’s a no go. Thanks for the recommendation coming from the Netherlands. I found several threads about this but not too many recent ones. Read the article Dec 28, 2020 · I’m having issues and the system is largely useless it used to work fine in multiple rooms but now I keep getting the “connection to Spotify lost” and tracks are skipping or just not playing. restart router. - After multiple attempts (4+) it will finally connect but no sound coming from Sonos device. Sep 22, 2021 · Click on the info icon for whatever wifi you’re using at home for sonos, and disable the “private address” setting. diagnostics submitted: 1476015795. You can test your connection by turning your device’s Bluetooth off to disconnect from your portable Sonos product and then playing your music source. Feb 23, 2023 · Hi @a9979,. go online and login to your Spotify account via a web browser and look for and sign-out of all devices on your account. Deleting spotify account in Sonos appa and adding it again. Recently the speakers keep randomly dissapearing from the "System" Nothing has change from a hardware pov, an internet/router/location pov, nothing has moved. Aug 13, 2021 · In the last few days I seem to constantly be losing connection to my sub and Play:1 surround speaker. But neither Spotify nor the sonos app can find the speakers. I have a playbar , subwoofer, play 3 and play 1. Have cleared cache on Sonos app. Happy listening! May 30, 2014 · All other services working fine,but with spotify, loads playlist fine, looks like about to play, and then gets connection lost message. I’ve had a look into the diagnostics and can see a few different errors, but they all relate to your Wi-Fi network. Hello, When using my spotify on Sonos, my music keeps skipping tracks or stopping completely. Connect Sonos to a new router or Wi-Fi network. The worst that has happened was I had to reauthorise Spotify once in the Sonos app. As they power back on then power off/on your Sonos products for 15 seconds with no llights. Pandora and Airplay from my Spotify apps are fine. Reason #6: Streaming Service Issues. The sync drops off and I then can’t adjust volume etc or change song. One of the most common reasons for Sonos connection loss is a weak Wi-Fi signal. I had issues in the past, spotify drop outs, library tracks not playing to duration etc. You can reduce wireless interference by changing the wireless channel used by your Sonos system, your router, or both. This usually caused by network communication, either between Sonos devices and your router or between Sonos and the internet. – Your speaker could be over capacity. Dec 16, 2021 · To reset your Sonos speakers: Disconnect the power cord plugged into your Sonos speaker. The first I’d recommend looking at is potential duplicate IP addresses, something that frequently can occur with a bad router, since every time Sonos updates its software, the I can't believe Sonos still hasn't come up with a solution? Tbf, the connection is the responsibility of Spotify. See this link: When I click “Fix it”, the TV connection wizard starts with the following steps: Please run on your TV è It is on already so I click “My TV is on”. Sonos keeps losing wireless connection. You haven't been able to give anybody a satisfactory answer as far as I see. So when the app loses connection to Spotify songs wont play. The errors I can see are: the system losing connection to the nearest access point; GroupCast failure; and a deauthorization code because the connected access point went offline. icon. This week, though, it's been skipping most Spotify songs. Connecting with HDMI-ARC è Continue. Anyone else? We have problems with a Sonos port constantly dropping connection, happens several times a week, support diagnostic ID is 368309721. where in the network the connection couldn’t be made. Jan 24, 2021 · Based on the provided diagnostic, your Sonos Beam is already fully set up and is able to connect locally just does not have internet connection. Navigate to network and internet settings and select ‘Wifi’. What could be the problem Nov 25, 2021 · But then once in a while the Sonos app says “Lost connection to Spotify” and something about encoding. T wrote: I’ve been using Spotify on Sonos for 9yrs+ and not once have I had to delete and reinstall the Sonos app, combined with a router reboot, just to play Spotify. SonosNet is recommended to broadcast the same wireless signal to your other speakers. Either your phone isn’t connecting well enough to the system, or the system isn’t connection well enough to your WiFi. Reason #4: WiFi Interference or Weak Signal. This just started today. Only when i press “play” on my phone does the issue occur. In most cases it will say ‘connection lost’. The app even tells me the Sonos is connected to the wireless network. Apr 12, 2021 · In general I would recommend rebooting your router (turning it off for about 15 seconds before turning back on) along with any Sonos devices, and if there’s no change, to remove and then re-add the Spotify account completely. There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution. I did a full network reboot, starting Sonos kit first. I have tried the following: remove and re-add Spotify. Jul 20, 2016 · 2016-07-20 09:56 PM. Spotify Each in different rooms. , then start playback and see if Sonos is still cutting out. A managed switch between the router and the Sonos boost seems to give all the issues. If i use “Sonos radio” from my phone, no issue. I added Amazon Prime as primary for Alexa and it plays without hesitation to the Sonos take 3’s. – You may have a loose wire connection. They show up as ? In the app and I go through the whole missing product process and restart my router to get them back. Sonos simply creates and maintains the API. Nov 15, 2023 · Sonos Beam 2 connects with Samsung TV with eARC. Assuming Spotify is available in your Country on Sonos and that your online Sonos/Spotify country settings are set correctly for your location, then perhaps try the following. Tried to reset the Sonos Beam or Power off sonos beam&TV + Disconnect sonos beam Aug 8, 2023 · Reasons Why Sonos Keeps Cutting Out and How to Fix It. Look for the ARC port on your TV è I found the ARC port. Reason #5: Bad or Broken Cable/Connection. Even if it is only for a fraction of a second, this can cause the speakers to lose connection to the Spotify server. Sonos have run diagnostics and have said that Spotify is reaching Please go through these steps: Power off/on your modem/router (s)/extenders/access point (s) for 30 seconds with no lights. Not saying that Sonos shouldn't pressure Spotify to fix it, but thats really all they can do. The reason why you keep getting disconnected could have to do with your internet connection. Check to make sure the power cord is firmly plugged in and that the connection on the back of the speaker is secure. Mar 7, 2017 · I am from New Orleans and love music and loved Spotify until it kept losing connection to my Sonos System. I had a Google mesh with Virgin router in modem mode but changed All other music services are working fine. Spotify and Sonos will allow access to all of your existing Spotify playlists and their entire catalogue in every corner of your home. for the SonosNet to adjust itself to the Symfonisk lamp. Jan 17, 2023 · Hello,I have been reading the problems and solutions that others have had and tried with Sonos and the BT Homehub. All the devices are running of build 12. If that doesn't help, try temporarily wiring in one Sonos unit to your router with an ethernet cable. this solved all issues until the next update where i did the same with the same positive effect. The message on the Sonos app is about losing its connection. Your Bridge is inconsistently losing connection to the network. For the past few days I can hardly use Sonos for streaming Spotify. Jan 21, 2023 · I also have a Spotify issue, my Sonos 1 stereo pair keep losing connection to Spotify when on wifi, but not if one of the speakers is wired. Newbie. Dec 1, 2018 · Currently unable to play Spotify at all via my Sonos, either from Sonos, or using direct play from my desktop/Android app. Jan 24, 2015 · Skipping songs from Sonos. I've had a Sonos Play:5 and a Bridge for about six months and was lucky enough to add a Play:1 this Christmas, but this problem has been ongoing for a few months now. I switched to Deezer too and it works great. It then skips the track and tries the next one, sometimes this track will play and sometimes not. Select the network Sonos is connected to. I'd go into the phone (Android) and the device would be gone. 2. This should simplify things and show us where the communication issue is by eliminating the wireless variable. In this section, we will explore some of the most effective ways to keep your Sonos system connected and running smoothly. Nov 27, 2021 · I tried that allready, also with another spotify account. This should get your iPhone back on the sonos system and prevent you from having have to unplug your router over and over again. Oct 2, 2023 · Yes, these are all indications of difficulty of the Sonos speakers maintains a connection to the streaming source. Mar 20, 2020 · Welcome to the Community. However, wifi works fine on every other service, BBC Sounds, Calm radio, Amazon radioo. Have restarted all Sonos speakers and the bridge, restarted router, re-added my Spotify account, etc etc. I want to use the Spotify app not the Sonos app. May 24, 2021 · As discussed earlier in this thread Im getting Sonos issues in Spotify where it will play a few seconds of a track before jumping to the next one in the queue . Deezer working perfectly. Workaround. Hi, got a sonos play 1 and set it up with my spotify account, that worked fine until the latest sonos upgrade after which sonos started to "loose connection to spotify" too often. To get it working I have done multiple things, restart the router, restart the Sonos setup process, plug the beam in via LAN, turn the beam off for a few minutes then back on. This article provides common fixes for audio interruptions while playing your music library on Sonos. Have uninstalled and reinstalled Spotify app. Thank you for your consideration Sebastien! Sep 15, 2021 · By updating the DNS server, you can resolve the problem of Sonos not connecting to Spotify. My beam is connected through an ethernet cable. I would like to recommend contacting our technical support team for more in-depth troubleshooting steps to provide you the best option. Apr 11, 2023 · Fortunately, there are several ways to prevent Sonos connection loss. Dec 16, 2020 · As the title says, I have a problem playing anything from Spotify. No dice. Reason #3: Network/Router Issues. Click on the Default network name if there is more than one. N. Anyone have issues with the Spotify connection on the Sonos app? I haven’t done a support diagnostic yet, but Spotify has been dropping a lot through the Sonos app. Reason #2: Issues with Sonos App/Control Device. . Problem. Jan 3, 2023 · I can't get Pandora to keep playing on my Sonos system for more than one or two songs. Skip to main content. Thanks Bruce! @mazi, in my case it took initially about 20 min. Shop . Still have same issue. Free to add. We have BT and I have a Sonos Boost. If you’ve replaced your router or changed your Wi-Fi network name or password, the Sonos app will lose its connection with your Sonos products. If Sonos connects directly to your router’s Wi-Fi network, change the router’s 2. I hope this helps anyone in the same situation. All works fine if I use Sonos app. Get help if audio is skipping or stopping while playing from a music library you've added to Sonos. Checking the power cord and re-plugging it may do the job. Check the distance from the product to your WiFi network. Spotify Cutting Out on Sonos. Audio stops or skips can occur if a Sonos product has a weak wireless connection to your router or the nearest wired Sonos product. Get help with updating the network information on your Sonos system in order to get reconnected. if i then manually go back to the track that was being skipped it then plays in full. If there are no updates available for your Sonos system, then your best bet is to quickly power cycle the device. Nov 16, 2019 · Please try the steps in this guide to get reconnected to your system. If you are in a wired setup, move them closer to the nearest Sonos product that is wired to your Oct 19, 2020 · Upon checking, there’s a network-related issue in your Sonos system. Feb 6, 2024 · I had problem with my Sonos app losing connection with all speakers every few days. From a Denizen of the swamps. I understand that you are losing connection to Spotify. I noticed Spotify connection was lost around 5pm Pacific time last night. I just finished a chat with Sonos tech support, & as in previous posts, was told that this is a known issue being worked on. It will play a few seconds to a minute, then move to the next. All the app integrations are made and managed by the 3rd parties. 2015-01-24 04:40 PM. In this menu, there are four different audio delays that you can choose from: Max (2,000 ms), High (150 ms), Medium (113 ms) and Low (75 ms). All music comes through the same two Sonos One units. I had to connect my Spotify account to my Sonos account and play music from the Sonos app. May 20, 2019 · Starting last week after years of use, Spotify cannot keep the connection to the Sonos app. Wire one of your speakers to your router via ethernet cable. May 23, 2021 · In most cases it will say ‘connection lost’. The TV will re-connect to the Beam. Have unplugged and plugged back in router and all Sonos devices. I recently upgraded my router with spectrum to their smart router 6e. Still not working this morning. Scroll down and select Audio Delay > select Low (75ms). Select your speaker or wireless amp with the Line-In connection. I found this post searching google and just wanna to share my solution to the problem which took me 2 days to find out. Our router is centrally located on the top floor of the house. Since a couple of days, the Sonos app is losing its connection with Spotify. Apr 12, 2023 · Connect one end of an Ethernet cable to your Sonos speaker and the other end to your router. This is common with portable products like Move or Roam being used outdoors. 4 months ago. Every other day or so, my controller can't find my system until I reset my router. Aug 30, 2021 · When Spotify keeps dropping on your Sonos device the first thing you should do is check your internet connection. Rebooting them and fiddling with the Sonos app will eventually get them to show up. Connect your Arc to ARC è I’m connected to ARC. If you’re using the Sonos S2 app, you can also tap the “Unable to find your Sonos system Replace the Ethernet cable. See ya'll at Jazz Fest. I've been using Spotify through Sonos successfully for a long time now. But i dont want to keep doing t Aug 3, 2022 · I recently acquired a Playbar and have added it to my Sonos setup (1x Move, 2x Symfonisk bookshelves, 1x Symfonisk lamp) After installation I noticed that its sound was often cutting out when listening to music streamed over the WiFi (whether from my router or in a wired network). Reason #1: Bug or Glitch in Sonos System. Playing music from your music library on Sonos can be affected by the Wi-Fi connection to your Sonos products or the device hosting your library. You may have to restart your Sonos speaker because it may automatically disappear sometimes. Can’t play Spotify to Sonos through any device including the desktop app (Sonos as well as Spotify’s). Jun 14, 2012 · 2012-09-03 10:21 PM. Remove power from all the Sonos units and then turn them back on. I can listen to hours of music without any issues. I have tried : - unplugging my router and sonos for 30 seconds or more and then retry. Network seems stable, ping is working etc. I have an Onkyo TX-NR676E Receiver. After several hours of problem-solving I realized this is 2. Follow the instructions given below; Go to ‘Settings’ on your phone. Is this likely a BT problem with their hub and Sonos not getting Mar 26, 2024 · The app is just a remote to the system. These fixes apply to music stored on your computer, network-attached storage (NAS), or Android device. Free trial available. If you're seeing this message, it means that the Sonos app is having trouble connecting to your Sonos products. Wireless interference is another common cause for Spotify dropping on a Sonos system. Since the router change i keep losing connection to my speakers it will not show up in my app when i click on system. Aug 29, 2021 · Spotify keeps losing connection to my sonos speaker. It drops after a few seconds. Ensure that your mobile device has an adequate Wi-Fi or cellular data connection if you’re using a streaming service as your music source. Feb 15, 2023 · Spotify keeps stopping and restarting about 3 or 4 times per hour, but when I switch to Amazon music through Sonos everything is fine. I had similar issue where I lost connection to Spotify - Sonos support were unable to fix however it resolved itself after my handset locked up and reset itself. This prevents the Sonos players from jumping from 1 access point to another. The solution from Sonos was to connect via an ethernet cable. This can be done by selecting “Settings” > “System” > “Network” > “Reset Network Settings”. Restarting Sonos. Jan 4, 2023 · It’ll play for an hour or so, and then it disappears. BDewey. 4GHz wireless channel to see if it improves your performance. I feel like this used to happen one day every 6 months but the past two weeks have been painful to listen to. Now, select the ‘IP settings’. Select “Wired Setup” and follow the on-screen instructions to set up your wired connection. Select “System” and then “Network. Any solution? I've tried he usual router reboots yadayada Fellow Sonos users. Connecting it with wire. Tap on your Wifi network and click the ‘Modify network’ option. Placing Sonos Devices near Router. This generally works and they are on for a bit then they go missing again. So try the following: Reboot router --> Sonos Bridge --> all other Sonos units, wait about 20 min. " The other services, like Apple Music, seem to work fine, but Pandora is my bread and butter, so yeah. I resolve the issue by unplugging the Beam and plugging it back in, but usually 2-3 days later it will lose connection again. That last built up step does not seems to work and the icon keeps flashing 😞. See All Services. Using S1 app, with obsoleted play 5, and a playbar (with Ethernet cable) and play 3 that managed to survive the cull. Follow the steps in the app to reconnect your Sonos product. I notice this as Alexa will not respond and then I go into the Sonos app to see that it has disconnected again. In the Sonos app, go to “Settings” and select “Advanced Settings. Oct 24, 2023 · Open the Sonos app > select Settings > and select System. I've previously uninstalled and th Mar 26, 2024 · The app is just a remote to the system. uninstall and re-install both Apps, Sonos and Spotify. Likewise, if there are any updates that are currently available, your Sonos device should update. Also, if I try to connect through 'Spotify connect', it takes a really long time to make the connection. doesn't appear as a device on the desktop app. It will check to see which products are having trouble connecting and walk you through troubleshooting steps like rebooting your router. Restarting the router. If this is an "update" I'm pretty pissed about it. But then once in a while the Sonos app says “Lost connection to Spotify” and something about encoding. Low signal strength can be a result of a product being too far away from the WiFi network. While these things work, the fix is only temporary. This could be either be your phone, or the system, or your WiFi. ive checked for updates and reset/reinstalled all 7 speakers please help I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. Best answer by Ken_Griffiths. We usually play via Spotify rather than the sonos app unless grouping them together on occasions. Seems like i have to reboot my router unplug all my speakers to get them all back. Yesterday morning it did not work, yestarday afternoon it worked, and right now it is not working again. The Sonos Beam should come online after doing this step. Have restarted phones. In most new devices, it’s the Infinity button. Removed Spotify service from Sonos and re-added, still not working. I keep losing the connection to all my Sonos speakers. Tap the “Unable to connect to Sonos” message and follow the in-app steps to get your system reconnected. All is on the same network and wifi. any ideas? Hi all! So most of the time my system works flawlessely. As soon as I reconnect it to spotify the same things starts happening. This will reset the Wi-Fi connection on your Sonos Amp and allow you to reconnect to your Wi-Fi network. Usually it could be solved with a firmware update (even though most of the time it Aug 5, 2022 · I am having an issue with my Sonos Beam (gen 1) losing connection with my BT HomeHub. Issues becoming progressively worse, started just over a year ago when Sonos started pressing me to brick and buy again. Choose “Wired” and then “Add Product. Please try to unplug the Beam from power and plug it back after 10-15 seconds. Feb 2, 2021 · The suggested setup for Mesh Networks is Sonosnet. You may also have to charge your speakers if the status is ‘offline’. Music library audio. If this fixes it long term, look into how to set up reserved IP addresses in your router’s manual, and it will be a more permanent fix. Not a practical solution for me and I don't understand why that should help bearing in mind Amazon works without problems through Sonos 1 Apr 11, 2023 · To use a wired connection with your Sonos system, you can follow these steps: Connect your Sonos device directly to your router using an Ethernet cable. Granted, it may take a while. Apr 22, 2021 · We are new to sonos and have recently purchased 3 play 5’s. This means if you were to place the CONNECT on an amplifier powering speakers, you'd run into some physical electronic interference errors. There is clearly some state information within the handset that relates to the Spotify connection and a reset presumably cleared this. When you speak directly to the phone folks, they have tools at their disposal that r/sonos • Sonos Beam and Sonos One disappeared from Sonos app and from AirPlay. Dec 5, 2020 · The resolution is not the same, but i was having the same issues where my Sonos app keeps losing connection to the speakers. This could be one of several potential issues. Dec 8, 2023 · Give the router a couple of minutes to come back up, then plug back in all Sonos devices. Only get the message 'Unable to play _______ the connection to Spotify was lost'. Apr 13, 2023 · If your Sonos Amp is not connected to your Wi-Fi network, try resetting the Wi-Fi connection on the Sonos app. I'm on 100MB broadband connection. The strange thing is, if my wife plays the same spotify account on Sonos from her phone, no issue. I had a problem with slow connection for a long time - music selection taking 10 seconds plus to register, seeing the NOTE: this seems to happen most when I listen to my turntable through a Sonos Connect, and not so much when I stream music through a service like Amazon or Spotify. Feb 18, 2022 · There are a few reasons why your Sonos speakers might not be working. In the System tab, press the name of your product that’s showing the “Not connected” status. However, I can access Spotify through the Sonos app and play music. Try moving the product closer to your router or nearest access point and see if the signal improves. It seems to also easily lose the connection (but keep playing music). - After TV is off & on, the TV will lost the connection of Sonos Beam and output the audio with internal speaker. Same here. After 20 minutes or so, it'd stop playing again. It was sold as a spotify compatible device. I bought it about two years ago, mainly to listen to my music through spotify. Speakers ; Home Theater ; Components ; Speaker Sets ; Accessories ; Architectural Browse our available services. Playback bar on Spotify app shows song is playing. I would suggest your issues stem from a poor router. Power Cycle Sonos. If Sonos is connected to your router with an Ethernet cable, you can also change Apr 15, 2020 · Yesterday while playing a Spotify playlist through an Echo Dot 3, the Echo would lose its connection to Spotify on my phone. A poor and unstable internet connection, perhaps due to a storm or a service provider’s maintenance and outage, is usually the reason. e. Read the article. Mostly it has been working fine but every few month spotify connect stopped working with my receiver. If your Sonos system is in a wired setup, replace the Ethernet cable connecting your wired product to your router. Jan 26, 2018 · What is common is Wi-Fi issues, which Sonos will make apparent. fp nq gq cc wi qg ps de sa ts